Gibson House LLC ("Gibson House," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our Marco SMS-based website management service.
Information We Collect
When you use our services, we collect:
- Phone Number: Your mobile phone number, used to communicate with you about our services.
- Message Content: The text messages you send us containing your requests and communications.
- Service Information: Information you provide for our services (business details, photos, contact information, etc.).
- Contact Information: Email address and other contact details when provided.
How We Use Your Information
We use your information solely to:
- Provide our services including Marco SMS website management
- Process your service requests and communications
- Communicate with you about your account and services
- Send you service-related messages (confirmations, updates, support)
- Improve our services and develop new offerings
We do not share your mobile phone number or any mobile information with third parties for marketing or promotional purposes.
Marco SMS Service
Our Marco service provides SMS-based website creation and management. When you use Marco:
- Message frequency varies based on your requests
- You will receive replies to your messages and occasional service updates
- Message and data rates may apply - check with your mobile carrier
- Text STOP to cancel and stop receiving messages
- Text HELP for assistance or contact (415) 843-6766
Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted using AES-256 encryption
- Access to customer data is strictly limited to authorized personnel
- Regular security audits and updates to our systems
Data Retention
We retain your information only as long as necessary to provide our services. When you cancel your account, we delete your personal information within 30 days, unless required by law to retain it.
Your Rights
You have the right to:
- Access: Request a copy of the information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your information
- Opt-out: Stop receiving messages at any time by texting STOP
Third-Party Services
We use the following third-party services to operate our business:
- Twilio: SMS messaging infrastructure
- Stripe: Payment processing
- GitHub: Website hosting and development
These providers have their own privacy policies and handle data according to their terms.
Children's Privacy
Our services are not intended for use by individuals under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by sending a text message to your registered phone number or by posting the updated policy on this website.
Contact Us
If you have questions about this Privacy Policy or your data, contact us:
- Phone/Text: (310) 295-1136
- Marco SMS: (415) 843-6766
- Email: josh@jwgre.com
SMS Opt-Out: Reply STOP at any time to stop receiving messages.
SMS Help: Reply HELP for assistance.